Effective date: 15 August 2026
Bizsec Community Safety respects your privacy. This Privacy Policy explains how we collect, use, store and protect information when you communicate with Bizsec, including through WhatsApp and our website.
1. Information we may collect
Depending on how you interact with us, we may receive information such as your name, telephone or WhatsApp number, messages you send to us, information you voluntarily provide, and technical information required to operate and secure our services.
2. WhatsApp communications
When you contact Bizsec through WhatsApp, your messages and related messaging information are processed through WhatsApp and Meta's WhatsApp Business Platform so that Bizsec can receive, respond to and manage communications.
3. How we use information
We use information to respond to enquiries, provide requested services, communicate with customers and community members, operate and improve our services, maintain security, keep appropriate business records, and comply with applicable legal obligations.
4. Sharing of information
We do not sell personal information. Information may be processed by service providers that are necessary to deliver our services, including communications, hosting and technology providers. Information may also be disclosed when required by law or where reasonably necessary to protect our rights, users or services.
5. Data retention and security
We retain information only for as long as reasonably necessary for the purposes for which it was collected, subject to legitimate business and legal requirements. We use reasonable technical and organisational safeguards to protect information against unauthorised access, loss, misuse or disclosure.
6. Your choices and rights
You may ask Bizsec to correct or delete personal information we hold about you, subject to applicable legal and operational requirements. You may also ask us to stop non-essential communications.
7. Data deletion requests
To request deletion of personal information associated with your interaction with Bizsec Community Safety, contact us at admin@bizsec.co.za. Please include enough information for us to identify the relevant records. We may need to verify the request before processing it.
8. Third-party services
Our services may use third-party platforms such as WhatsApp and Meta. Their processing of information is also governed by their own terms and privacy policies.
9. Changes to this policy
We may update this Privacy Policy when our services or legal requirements change. The current version will be published on this page.
10. Contact
For privacy questions or requests, contact:
Bizsec Community Safety
Email: admin@bizsec.co.za
Website: bizsec.co.za